Find thoughtful responses to your questions

 What is Little Sad Squad?

A collectible blind-box plushie keychain brand offering designed to bring quiet comfort on grey days and everyday.

How do these keychians promote mental health awareness?

5 % of every sale goes to UK mental-health charities to support their supporting activities and initiatives.

What does “blind-box” mean?

Each blind-box contains one random Little Sad Squad figure—you won’t know which character you get until you open it, making every unboxing a little surprise, just like life, everyday is surprise!

 What makes Little Sad Squad different from other plushie keychains?

Every Little Sad Squad character is born from real stories of loneliness, hope and overcoming challenges, drawn by our founder when she moved from Hong Kong to the UK with her family. They’re not just cut, they’re designed to be your silent companion on everyday.

Community-driven: we invite you to submit ideas for future characters.

Blind-box surprise: collecting each unique design is part of the joy.

What is your return & exchange policy?

Because blind-boxes are a surprise, we do not offer exchanges for character swaps. Defective or damaged items can be returned within 30 days for a replacement or refund—see our Returns page for details.

What materials are used?

All materials are EN 71–1/2/3 tested and CE, UKCA-compliant.

How can I suggest a new character design?

We love your ideas! Email your sketch or story to info@littlesadsquad.co.uk or tag us on Instagram @littlesadsquad_ with #SadSquadStories. Time to time, we’ll pick one design to bring to life.

Can I buy a plushie online and pick it up in person to save on delivery?

Absolutely! We offer local pick-up by appointment within Birmingham. No delivery fee required.

Comfort Awaits in Our Plush Squad

.